All Systems Operational

About This Site

We continuously monitor the status of Atom Bank and all related services. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
Atom App Operational
90 days ago
100.0 % uptime
Today
Saver Payments Operational
90 days ago
100.0 % uptime
Today
Mortgages Operational
90 days ago
100.0 % uptime
Today
Contacting Us Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 22, 2025

No incidents reported today.

Jan 21, 2025

No incidents reported.

Jan 20, 2025
We're making improvements to the App
Resolved - This incident has been resolved.
Jan 20, 06:29 GMT
Investigating - You won’t be able to log in from 06:00 on 20/01/2025 for approximately 1 hour.

Sorry for any inconvenience that this may cause.
Jan 19, 12:24 GMT
Jan 19, 2025
Jan 18, 2025
Mortgage System Update
Resolved - This incident has been resolved.
Jan 18, 14:01 GMT
Investigating - Our team will be hard at work making improvements this weekend. You won’t be able to view mortgage details during this time.

Start time: 07:00 on 18/01/2025
End time: 14:00 on 18/01/2025

Sorry for any inconvenience that this may cause.
Jan 17, 10:50 GMT
Jan 17, 2025
Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025
Our app is currently unavailable
Resolved - This incident has been resolved.
Jan 13, 14:47 GMT
Update - Sorry, we’ve got a few technical issues so you can’t use the app right now.
We’re working to fix this — please try again later.

If you need help with your account, please call us on 0333 399 0050. We can answer general questions via email at customersupport@atombank.co.uk.
Jan 13, 14:31 GMT
Investigating - Sorry, our app isn’t running at full speed right now — we’re working to fix this.
You can still use the app, but it may be slower than usual. Or, you could try again later.
Jan 13, 14:00 GMT
Jan 12, 2025

No incidents reported.

Jan 11, 2025
We’re updating our mortgage system
Resolved - This incident has been resolved.
Jan 11, 01:06 GMT
Investigating - You won’t be able to view your mortgage details from 19:00 on 10/01/2025 for approximately 6 hours.

Sorry for any inconvenience that this may cause.
Jan 8, 15:58 GMT
Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025
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